Online sales

The technique which if often most difficult for hospitality professionals is: online sales. But it is a great way to market your venue and usually…

Customer card

Your customer likes to feel special and appreciated. What better way to do that with some freebies. It also works well to create re-occurring business.…

Specials

Selling your items by offering promotional specials is very effective. When you mention a drink being “only for today” or a special dish which runs…

Downselling

At first this might seem a little weird, to down-sell a product. It means giving a cheaper suggestion to substitute the more expensive one. However…

Upselling

Probably this is the most heard sales term in hospitality: Up-selling. In general it means you make suggestions to your guest about the menu. You…

Sales techniques

A very important skill in all trades: being able to sell your products. There are many different techniques which can help you sell products easier and…