How to handle a reservation in person or on the phone?
When your patrons had a great time at your place, of course a big part has to do with you. We are all her to…
When your patrons had a great time at your place, of course a big part has to do with you. We are all her to…
Reservations are part of daily life in hospitality and are important to us. They make it possible to have some indication how to schedule our…
You want your patrons to have a variety of ways of contacting your company. One of them obviously is through email or even chat/messenger. Again…
Guests might call your establishment with a variety of questions, remarks or whatever they might want to get off their chests. A few standard rules…
Guests arriving at the restaurant of their choice, should make them happy. Typically they are ready to get some quick food or spent a fair…
If guests arrive at the bar, just like anywhere else in your establishment, it is very important to greet them. Depending on your kind of…
Let’s talk about greeting guests. There are many ways, so choose a style which fits your company but also feels good to you. You will…