What are etiquette‘s and why are they needed?
First to define etiquette‘s in simple words; proper behavior which distinguishes a person from other creatures and some other human beings. It refers to behaving in a socially responsible matter.
Etiquette‘s in hospitality are the very essence on which hospitality industry is build.
We will discuss the following topics:
The need for etiquette‘s in hospitality is high. Your customer expects an experience, otherwise they might as well stay home. To get an impression of what etiquette‘s do to other people:
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Etiquette makes you a cultured individual who leaves his mark.
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Etiquette teaches you how to talk, walk and behave.
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Etiquette is essential for an everlasting first impression.
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Etiquette enables the individuals to earn respect and appreciation.
The term is not grasped within words or actions only. It is a feeling the other people get.
Personal note:
I love etiquette‘s when going out for dinner or drinks. I appreciate responsible behavior and the fact my bartender or server takes care of me. Dressed well and handling service like a star. To me it does not mean I need a butler. I like the person to them themselves, moving comfortably and having everything under control. Some etiquette‘s are written down rules, whilst others can be open to interpretation. Such an interesting topic!
Sincerely,
Den The Man